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Sales Policy

    Once the health safety seals are broken, this machine cannot be reconditioned or resold. Current Federal health codes regarding transportation of human organs, blood and fluids forbid the transportation and handling of medical appliances after use.  Not only that, but it our policy to only sell ONLY new equipment. The system is hermetically sealed in our factory for your protection. This is your assurance that you are receiving a "virgin" machine. It has never been touched or used by another consumer. That is why we cannot accept returns for dissatisfaction, incompatibility, or other reasons. Any reputable supplier of  products in this industry would never sell a used device. This should not be construed to mean that any other company accepting returns are selling used products.  What commonly occurs is that they will destroy all items returned. They can do this on an inexpensive device costing $9.95 retail. Commonly a product of this type imported from a 3rd world country only costs a few dollars at wholesale. The VSM, as stated earlier is not a product of this type. It is manufactured in the United States of America, to a much higher quality standard. We use experienced American workers, and higher quality and priced components. All these elements create a more expensive and we believe higher quality product, As well as supporting American technology and the American working man. Higher quality also means a longer use  life. We cannot afford to sell machines for people to try and return. The VSM is the hottest new technology  in this industry, anywhere in the world, and is in great demand. Please be sure you are ready for the intensity of this experience before ordering. We have done our very best to insure your satisfaction. And, as stated elsewhere, we offer a very comprehensive WARRANTY.

Questions regarding any of these policies can be directed by email to customerservice@vrinnovations.com, or fill out our contact form.




Read Our Privacy Policy and Legal Statement

The Virtual Sex Machine is protected by Law, and is patent pending. The Phrase "Virtual Sex Machine™," "enhanced with Teledildonics," and the graphic representation of these words, are  trademarks of Virtual Reality Innovations. Copyright © 1997-2010 Virtual Reality Innovations . All rights are reserved. No portion of this website may be used for any purpose without express written permission. Members of the media can contact us for approved use which will be provided immediately at no charge upon confirmation. We welcome media attention. 2257 Information can be found here: 2257
Questions regarding this website should be directed to: webmaster@vrinnovations.com